Services Management

OPTIMUM Services Management is a fully fledged enterprise resource planning (ERP) total solution software. It is developed to perfectly fit the requirements of the service industry, whether these requirements are operational, financial or administrative requirements.  It is a Microsoft Certified ERP product that can run in any type of browser and that operates with the latest “ Cloud ” technology.

OPTIMUM Services Management covers all the operational aspects of service companies in the service industry. It covers the operational cycle starting from leads and opportunities generation, quotations, orders, managing deliveries and it ends with billing, collections and receipt of payments.  It is tied completely to the procurement and supply chain and also has the ability to control the inventory on an on-line/real-time basis.  Further, it operates, controls and manages the job card and contracting.  OPTIMUM Services Management is a totally electronic document driven, multi-currency and multi-activity system that has a built-in Customer/Vendor Relationship Management (CVRM) system, which covers all the requirements of the enterprise.

For all the other enterprise functionalities OPTIMUM Services Management consists of an electronic workflow with a built-in archiving and document management system to operate, manage and control the supply chain, purchasing and accounts payable, inventory, fixed assets, time attendance as well as all human resources and payroll operations.

In addition, OPTIMUM Services Management is linked to an online/real-time activity based cost financial and accounting system. This system offers multi-currency and multi-company options along with a built-in budgeting feature, covering all financial reporting requirements as per the International Accounting Standards (IAS) and International Financial Reporting Standard (IFRS).

Product Highlights: 
  • True thin client E-ERP (Electronic Enterprise Resource Planning) cross-browser based system offered over the internet, intranet or cloud technology
  • Bilingual software, multi-currency and multi-company
  • Document-driven & archiving electronic system
  • Electronic workflow with built-in document management and user-authorization limits 
  • Drill-down reporting at every level
  • Advanced Business Intelligence Reporting Tool of OPTIMUM providing online/real-time reports

OPTIMUM E-ERP Modules covered under Services Management:

Services Management
Trading Management & Sales
Procurement & Supply Chain
Inventory Management
Accounts & Budgeting
Fixed Assets Management
Human Resources Management
Time Attendance
CVRM
Business Intelligence Reporting

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